Privacy
ActionViewer publishes a concise public explanation of what operational and licensing data is collected, why it is processed, and how customers can contact the team about privacy matters.
Owner: ActionViewer Privacy Office · Last updated: May 5, 2026
What we process
- Customer account and workspace administration data
- Marketplace and subscription lifecycle data
- License and environment-binding data
- Usage telemetry limited to pseudonymized document digests and operational events
What we do not process in the licensing plane
- Raw customer PDF content
- Full extracted document payloads for licensing and billing purposes
- Raw document fingerprints once ingestion completes
Contact path
Privacy questions and data requests can be sent to privacy@actionviewer.io.
This page is a launch-ready public summary and should later be paired with the production privacy notice maintained by legal and operations.
Document digests remain pseudonymized customer data. They are governed, retained, and deleted accordingly.
Terms
Public commercial terms explain the relationship between the Microsoft marketplace transaction, ActionViewer service operation, acceptable use, and support boundaries.
Owner: ActionViewer Commercial Operations · Last updated: May 5, 2026
Commercial framing
- Marketplace checkout is handled through Microsoft AppSource
- ActionViewer remains responsible for product operation, licensing runtime, and customer support
- Customer use is subject to published support, privacy, and data-handling policies
Operational expectations
This placeholder terms page is meant to be linkable from AppSource and procurement workflows.
It should later be replaced or expanded with final legal copy approved by counsel before production launch.
Support
ActionViewer needs a public support surface that Microsoft listing reviewers, buyers, and administrators can reach before and after marketplace activation.
Owner: ActionViewer Support · Last updated: May 5, 2026
Support channels
- General support: hello@actionviewer.io
- Security reporting: security@actionviewer.io
- Customer portal and onboarding documentation are provided after workspace activation
Scope
- Marketplace handoff questions
- License activation and onboarding support
- Runtime validation and export watermark support
- Usage, renewal, and top-up operational support
This public page is intended to satisfy Microsoft marketplace support-link requirements even before the full customer portal is complete.
Security
Security content should explain the platform shape without overclaiming. The purpose of this page is to make procurement and technical review easier while formal control evidence matures.
Owner: ActionViewer Security · Last updated: May 5, 2026
Core controls
- Signed license issuance and validation
- Entra-based authentication planned for the customer portal
- Role-based access controls for customer and operator surfaces
- Immutable audit logging for sensitive license and subscription actions
SOC 2 posture
ActionViewer is being built for SOC 2 readiness in v1, with formal attestation to follow after the platform has sufficient operating history.
DPA
The DPA page provides a stable public entry point for customers who need processor terms or a signing workflow during procurement.
Owner: ActionViewer Privacy Office · Last updated: May 5, 2026
Request process
To request the current Data Processing Addendum, contact privacy@actionviewer.io with your company name, tenant name, and procurement contact.
Current state
- Public request path is live
- Final legal document template is pending formal legal review before GA launch
Subprocessors
This page lists the third-party service categories used to operate ActionViewer’s public site, portal, and licensing services.
Owner: ActionViewer Privacy Office · Last updated: May 5, 2026
Current subprocessor summary
| Category | Purpose | Status |
|---|
| Hosting platform | Public site and portal hosting | Placeholder |
| Database platform | Subscription, licensing, and usage storage | Placeholder |
| Email/service desk | Support and operational notifications | Placeholder |
| Monitoring/logging | Operational observability and incident response | Placeholder |
Replace placeholder entries with named vendors and locations before the AppSource listing goes live.
Data retention
Retention policy explains how long ActionViewer keeps operational records, usage digests, and customer account data, and how deletion requests are routed.
Owner: ActionViewer Operations · Last updated: May 5, 2026
Retention summary
| Data class | Retention goal | Notes |
|---|
| License records | Active term + operational archive window | Supports renewals and audit history |
| Usage digests | Time-bounded operational/billing retention | Store HMAC digest only |
| Support records | Operational support window | Subject to customer contract and legal needs |
| Audit logs | Security and compliance archive window | Do not remove without policy review |
Deletion path
Retention and deletion questions can be sent to privacy@actionviewer.io. Customer-specific deletion workflows should be finalized before production launch.